शिपिंग नीति

Shipping & Delivery Policy

Thank you for shopping with [Your Store Name]. We are committed to delivering your orders safely and on time across India.

1. Order Processing Time

  • All orders are processed within 1–3 business days after order confirmation.
  • Orders placed on Sundays or public holidays will be processed on the next working day.
  • Customized or high-demand products may require additional processing time.

2. Shipping Time

Estimated delivery timelines:

  • Metro Cities: 3–5 business days
  • Other Cities & Towns: 5–8 business days
  • Remote Areas: 7–10 business days

Delivery times may vary due to courier availability, weather conditions, festivals, or unforeseen circumstances.

3. Shipping Charges

  • Shipping charges (if applicable) will be displayed during checkout.
  • Free shipping offers may apply on selected products or order values.

4. Partial COD / Advance Payment Orders

For selected Cash on Delivery (COD) orders, customers may be required to pay a small advance amount during checkout.

  • The remaining amount will be collected at the time of delivery.
  • The advance payment is non-refundable in cases of:
    • Order cancellation by customer
    • Refusal to accept delivery
    • Incorrect shipping details
    • Failed delivery attempts due to customer unavailability

5. Order Tracking

Once your order is shipped, tracking details will be shared via:

  • SMS
  • Email
  • WhatsApp (if applicable)

Customers can track their shipment using the tracking link provided.

6. Delivery Attempts

Courier partners may attempt delivery 2–3 times depending on their policy. If the order is not accepted or delivered after multiple attempts, it may be returned to us.

7. Delayed or Lost Shipments

While we work with trusted courier partners, delays may occasionally happen due to:

  • Weather conditions
  • Operational issues
  • Regional restrictions
  • High order volumes

In case of lost shipments, please contact our support team for assistance.

8. Incorrect Address & Contact Details

Customers are responsible for providing accurate:

  • Shipping address
  • Mobile number
  • Pincode

We are not responsible for delays or failed deliveries caused by incorrect information.

9. Contact Us

For shipping-related support, contact us:

Email: veesholifesciences@gmail.com
Phone/WhatsApp: 88087801235
Business Hours: 10 AM- 6 PM